Website Privacy Policy

This policy explains how Dr. Susan Besman, Ph.D., LMFT (“we,” “us”) handles information collected through drsusanbesman.com. It applies to this website only. Clinical records and information shared during therapy are protected under HIPAA and Florida law and are covered by the Notice of Privacy Practices you receive when you begin care.

Information we collect

We collect information you choose to give us, such as your name and email address when you sign up for the free guide or newsletter, and your phone number if you opt in to text messages. Our hosting provider may automatically log basic technical information, such as browser type and pages visited, for security and performance.

How we use it

We use your information to send what you requested (the guide, newsletters, program updates), respond to your messages, and improve the website. We do not sell or rent your personal information.

Service providers

We use trusted providers to run the site and send messages, including our website host, our email marketing platform, and our text messaging provider. Appointment booking and intake are handled through Alma, a HIPAA-compliant platform with its own privacy policy. These providers process information only to deliver their services to us.

Please don’t share health information here

Website forms, email, chat, and social media are not secure for confidential health information. Please share clinical details only through the Alma portal or in session.

Cookies

This site uses minimal cookies. Embedded services such as fonts and video may set their own cookies. You can control cookies in your browser settings.

Your choices

You can unsubscribe from emails at any time using the link in any message, and opt out of texts by replying STOP. To request access to or deletion of your information, email drsusan@drsusanbesman.com. See our SMS Privacy Policy for details about text messages.

Children

This website is not directed to children under 13, and we do not knowingly collect their information online.

Changes

We may update this policy. Changes will be posted here with a new effective date.

Contact

Dr. Susan Besman, Ph.D., LMFT
950 Peninsula Corporate Circle, Suite 3024, Boca Raton, FL 33487
(561) 445-4787 · drsusan@drsusanbesman.com